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FAQs

Frequently Asked Questions

1. What kind of journal is the Create Champs Self-Image Journal? The Create Champs Self-Image Journal is a specially designed tool for young athletes. It features exercises and content aimed at improving self-image, preparing for game day, learning visualization, setting goals, recognizing and overcoming self-doubt, identifying unique qualities, and learning breathing techniques.

2. How long is the Create Champs Self-Image Journal intended to be used for? The Create Champs Self-Image Journal is designed to be used over a span of 8 weeks, providing daily exercises and guidance to help young athletes develop a strong, positive self-image.

3. Is this journal suitable for all ages? While the journal is primarily designed for young athletes, its lessons and exercises can benefit individuals of all ages. We encourage parents and coaches to work through the journal with younger kids to ensure they fully understand the concepts and exercises.

4. What is your return policy? You may return your purchase within 30 days of receipt. The returned product must be unused, undamaged, and in its original packaging. Please note that return shipping costs are the responsibility of the customer. For more details, please see our Returns & Refunds Policy.

5. What are the shipping methods? For UK orders, we use Royal Mail with a 1-3 days delivery service. For international orders, we use International Royal Mail Tracked, which can take up to 7 days. Please refer to our Shipping Policy for more details.

6. Do you ship internationally? Yes, we do ship internationally. However, please note that customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient.

7. How do I track my order? Once your order has been dispatched, you will receive a notification email containing your tracking details. You can use these details to track your order.

8. What do I do if my journal arrives damaged? We take pride in the quality of our products. However, if your journal arrives damaged, please contact our customer service team immediately for assistance.

9. Can I gift the Create Champs Self-Image Journal? Absolutely! The Create Champs Self-Image Journal makes a thoughtful and empowering gift for any young athlete.

10. I'm a coach and want to order in bulk for my team. Is this possible? Yes, we offer options for bulk purchases. Please contact our customer service team for further details.

For any other questions or concerns, feel free to reach out to us at info@createchamps.co.uk. We're here to help!

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